Refund policy

Return & Refund Policy

At Majisa Fashion Online, we want you to be happy with your purchase. If you're not completely satisfied, we're here to help.

7-Day Return Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be:

  • Unused and unworn.

  • In the same condition as you received it.

  • With all original tags attached.

  • In its original packaging.

  • Accompanied by the receipt or proof of purchase.

To start a return, please contact us at rekhaphophaliya861@gmail.com.

Return Address:
Majisa Fashion Online
[Insert Your Complete Return Address Here]

Please note that returns sent without first contacting us and receiving return approval will not be accepted.

For any return-related questions, you can always contact us at rekhaphophaliya861@gmail.com.

Damages and Wrong Items

Please inspect your order immediately upon delivery.

If you receive:

  • A damaged product,

  • A defective item,

  • Or the wrong product,

please contact us within 48 hours of delivery with clear photos or an unboxing video so we can review the issue and resolve it as quickly as possible.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Products purchased during Sale or Clearance.

  • Customized or personalized products.

  • Used, washed, or damaged items.

  • Products without original tags or packaging.

  • Gift Cards (if applicable).

Exchanges

We only offer exchanges for products that are damaged, defective, or incorrectly delivered.

If you wish to exchange an item for a different size or product, please contact us first. Exchange requests are subject to product availability.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved:

  • Your refund will be processed to your original payment method within 5–7 business days.

  • Depending on your bank or payment provider, it may take additional time for the amount to reflect in your account.

If more than 10 business days have passed since your refund was approved and you have not received it, please contact us at rekhaphophaliya861@gmail.com.