Terms of service

बिल्कुल। आपकी जानकारी के अनुसार (Majisa Fashion Online, ईमेल, फोन और सूरत का पता) मैंने आपकी 7-Day Return & Refund Policy प्रोफेशनल फॉर्मेट में तैयार कर दी है।

Return & Refund Policy

Last Updated: June 30, 2026

At Majisa Fashion Online, we are committed to providing quality products and ensuring customer satisfaction. Please read our Return & Refund Policy carefully before making a purchase.

7-Day Return Policy

We have a 7-day return policy, which means you have 7 days after receiving your order to request a return.

To be eligible for a return, your item must be:

  • Unused and unworn.

  • In the same condition as you received it.

  • With all original tags attached.

  • In its original packaging.

  • Accompanied by the original invoice or proof of purchase.

To initiate a return, please contact us at:

Email: rekhaphophaliya861@gmail.com

Phone: +91 9725811610

Return Address:

Majisa Fashion Online

46, Reshma Row House,

Punagam, Varachha,

Surat – 395011,

Gujarat, India.

Please note that returns sent without prior approval from our customer support team will not be accepted.

For any return-related questions, feel free to contact us at rekhaphophaliya861@gmail.com.

Damaged, Defective or Incorrect Products

Please inspect your order immediately upon delivery.

If you receive:

  • A damaged product,

  • A defective item,

  • An incorrect product,

  • Or a missing item,

please contact us within 48 hours of delivery with clear product images and an unboxing video. This helps us verify the issue and provide a quick resolution.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Products purchased during Sale or Clearance.

  • Customized or personalized products.

  • Used, washed, or altered products.

  • Products without original tags or packaging.

  • Products damaged due to customer misuse.

  • Gift Cards (if applicable).

Exchange Policy

We offer exchanges only for products that are:

  • Damaged,

  • Defective,

  • Or incorrectly delivered.

If you wish to exchange a product for another size or design, please contact us before returning the item. Exchanges are subject to stock availability.

Refund Policy

Once we receive your returned product, our team will inspect it and notify you regarding the approval of your refund.

If approved:

  • Your refund will be processed to your original payment method within 5–7 business days.

  • Depending on your bank or payment provider, it may take additional time for the refunded amount to appear in your account.

If more than 10 business days have passed after your refund has been approved, please contact us at rekhaphophaliya861@gmail.com.

Cancellation Policy

Orders can only be cancelled before they are shipped.

Once an order has been dispatched, cancellation requests cannot be accepted.

Contact Us

If you have any questions regarding this Return & Refund Policy, please contact us:

Majisa Fashion Online

📧 Email: rekhaphophaliya861@gmail.com

📞 Phone: +91 9725811610

📍 Address:

46, Reshma Row House,

Punagam, Varachha,

Surat – 395011,

Gujarat